Shipping Policy

Effective Date: May 11, 2026

Thank you for shopping with Shag Ass Creek. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing Time

Orders are typically processed within 1–5 business days after payment is received.

Processing times may vary during:

Holidays
Sales events
Product launches
High-volume order periods

Business days do not include weekends or major holidays.

2. Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on:

Package weight
Shipping destination
Selected shipping method

Estimated delivery times may vary depending on the carrier and destination.

Typical delivery estimates:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days

Delivery estimates are not guaranteed.

3. Shipping Carriers

We may use trusted carriers including:

USPS
UPS
FedEx

Carrier selection may vary depending on order size, destination, and shipping speed.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Tracking updates are provided directly by the shipping carrier and may take up to 24 hours to appear.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information.

If an incorrect address is submitted:

We are not responsible for lost packages
Additional shipping fees may apply for reshipment
Orders returned to sender may require repayment of shipping costs

Please contact us immediately if you notice an error in your shipping information.

6. Lost, Stolen, or Delayed Packages

Shag Ass Creek is not responsible for:

Lost or stolen packages marked as delivered
Carrier delays
Weather-related delays
Delivery interruptions beyond our control

If your package appears lost, please contact the shipping carrier first. If additional assistance is needed, contact us and we will do our best to help.

7. Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

Your order number
Photos of the damaged item
Photos of the packaging

We will review the issue and determine an appropriate resolution, which may include replacement or refund.

8. International Shipping

International shipping availability may vary by location.

Customers are responsible for:

Customs fees
Import duties
Taxes
Additional country-specific charges

Delivery times for international orders may vary significantly based on customs processing.

9. Shipping Restrictions

We reserve the right to limit or refuse shipments to certain regions or addresses for legal, logistical, or fraud-prevention reasons.

10. Contact Information

If you have questions regarding shipping or your order, please contact:

Shag Ass Creek
Website: www.shagasscreek.com
Email: shagasscreek@gmail.com
Location: Midland, Texas, USA